FLEX MONEY

Project Overview

Flexmoney.vn is a dynamic B2B platform for Vietnamese businesses, offering seamless management and transaction solutions for both buyers and sellers.

Roles

Product Design

Market Research

UI/UX Development

Tools

Adobe Suite

Figma


Timelines

12 weeks

Problem

Small e-commerce business owners are often caught between the need for rapid financial agility to respond to market opportunities and the complexity of managing credit effectively within the rhythms of their unique business cycles.

Solution

Flex offers fast, flexible credit solutions fully integrated with e-commerce platforms. It streamlines credit for online businesses with quick approvals, clear terms, and tools for smart financial management.

Insights

Enhance Financial Accessibility

To provide small e-commerce business owners with instant access to flexible credit options.

To provide small
e-commerce business owners with instant access to flexible
credit options.

Customize Repayment Structures

To offer flexible repayment plans that can be tailored to align with each business’s cash flow.

To offer flexible repayment plans that
can be tailored to align with each business’s cash flow.

To offer flexible repayment plans
that can be tailored to align with
each business’s cash flow.

Financial Health Monitoring

To offer powerful credit monitoring tools in Flex that deliver real-time financial insights and guidance for credit score improvement.

To offer powerful credit monitoring
tools in Flex that deliver real-time financial insights and guidance
for credit score improvement.

Observations

71%

Loan Approval Time

prioritize fast loan approval to keep pace with market demands.

82%

Interest Rates

small business owners consider low-interest rates crucial when choosing a credit service.

68%

Repayment Flexibility

e-commerce businesses look for flexible repayment options that align with their revenue patterns.

75%

Integration E-commerce Platforms

value the ability to integrate credit management directly with their e-commerce platforms.

value the ability to integrate credit management
directly with their e-commerce platforms.

94%

User Interface

prefer a user-friendly digital interface for managing their loans and credits.

prefer a user-friendly digital interface
for managing their loans and credits.

86%

Customer Support

deem responsive customer support as critical when dealing with financial services.

deem responsive customer support
as critical when dealing with
financial services.

RESEARCH

RESEARCH

RESEARCH

RESEARCH

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Empathy map

User personas

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COMPETITIVE analysis

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User Journey

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Information architech

DESIGN SYSTEM

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DESIGN SYSTEM

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WIRE FRAME

PROTOTYPE

PROTOTYPE

PROTOTYPE

PROTOTYPE

USER FLOW & HIFI DESIGN

FLOW INVOICES

FLOW INVOICES

FLOW INVOICES

FLOW INVOICES

Key Learning

Small e-commerce businesses need credit services tailored to their unique operations and financial cycles. They seek scalable, flexible, and straightforward credit options with quick loan approvals to capitalize on market opportunities.

Next Step

Develop flexible repayment options with variable payments based on monthly sales figures. Incorporate tailored financial advisory services within credit platforms to address e-commerce entrepreneurs' unique challenges. These initiatives aim to enhance the accessibility, utility, and user-friendliness of credit services, fostering growth and sustainability for small e-commerce businesses.

© 2024 by

LEONG

LEONGUYEN

© 2024 by

LEONG

LEONGUYEN

© 2024 by

LEONG

LEONGUYEN